Aged Care Provider Portal (ACPP)

Flexible Care
Aged Care Provider Portal (ACPP) icon
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InfographicsInfographics
The Aged Care Act 2024 commenced on 1 November 2025. Transition Care continues as is, while Short-Term Restorative Care (STRC) concluded on 31 October 2025 and has transitioned to Support at Home.
Further information is available on the Department of Health, Disability and Ageing website via The new Aged Care Act in practice.
eLearning
Register Flexible Care events
Register Flexible Care events

This module provides information supporting the registering of Flexible Care events through the Aged Care Provider Portal (ACPP).

Accessible transcript›
Finalise a Flexible Care claim
Finalise a Flexible Care claim

This module provides information on how to finalise a Flexible Care claim through the Aged Care Provider Portal (ACPP).

Accessible transcript›

Infographics
Flexible Care claiming tips
Flexible Care claiming tips
Accessible transcript›
Preparing your monthly Flexible Care claim
Preparing your monthly Flexible Care claim
Accessible transcript›