Aged Care Provider Portal (ACPP)

General
Aged Care Provider Portal (ACPP) icon
eLearningeLearning
InfographicsInfographics
SimulationsSimulations
AccessibilityAccessibility
The Aged Care Act 2024 came into effect 1 November 2025. Educational resources are being updated to assist you with the changes. To prepare for the Aged Care Act 2024, information is available on the Department of Health, Disability and Ageing website via the link Prepare for the new Aged Care Act.
eLearning
Access the Aged Care Provider Portal (ACPP)
Access the Aged Care Provider Portal (ACPP)

This module shows you how to access the Aged Care Provider Portal (ACPP) to make claims for aged care subsidies and supplements for Support at Home, Residential Care and Transition Care.


Infographics

Simulations
Navigation basics and key features
Navigation basics and key features

This simulation will run for approximately 2 minutes.

Navigate your monthly claim
Navigate your monthly claim

This simulation will run for approximately 1 minute.

Navigate your payment statement
Navigate your payment statement

This simulation will run for approximately 3 minutes.

Find and view events
Find and view events

This simulation will run for approximately 3 minutes.

Find and view care recipients
Find and view care recipients

This simulation will run for approximately 3 minutes.