Aged Care Provider Portal (ACPP)

Residential Care
Aged Care Provider Portal (ACPP) icon
BookletBooklets
eLearningeLearning
InfographicsInfographics
The Aged Care Act 2024 commenced on 1 November 2025. Educational resources have been updated to assist you with these changes.
Further information is available on the Department of Health, Disability and Ageing website via The new Aged Care Act in practice.
Booklets
Residential Care Payment statement: How to read and reconcile for ACFI
Residential Care Payment statement: How to read and reconcile for Aged Care Funding Instrument (ACFI)
Accessible transcript›
Residential Care Payment statement: How to read and reconcile for Australian National Aged Care Classification (AN-ACC)
Residential Care Payment statement: How to read and reconcile for Australian National Aged Care Classification (AN-ACC)
Accessible transcript›

eLearning
Registering Residential Care events
Register Residential Aged Care events

This module provides information supporting the registering of Residential Care events through the Aged Care Provider Portal (ACPP).

Accessible transcript›
Finalise a Residential Aged Care claim
Finalise a Residential Aged Care claim

This module provides information on how to finalise a Residential Aged Care claim through the Aged Care Provider Portal (ACPP).

Accessible transcript›

Infographics
Residential Care claiming tips
Residential Care claiming tips
Accessible transcript›
View the Australian National Aged Care Classification (AN-ACC) in the Aged Care Provider Portal (ACPP)
View the Australian National Aged Care Classification (AN-ACC) in the Aged Care Provider Portal (ACPP)
Accessible transcript›
Using updated Aged Care payment descriptions to reconcile payments received
Using updated Aged Care payment descriptions to reconcile payments received
Accessible transcript›
24x7 Registered nurse supplement
24x7 Registered nurse supplement
Accessible transcript›
Operational beds and actioning the Over occupancy report in the Aged Care Provider Portal (ACPP)
Operational beds and actioning the Over occupancy report in the Aged Care Provider Portal (ACPP)
Accessible transcript›
Monthly reporting of accommodation balances and changes to entry events
Monthly reporting of accommodation balances and changes to entry events
Accessible transcript›