Aged Care Provider Portal (ACPP)

Support at Home
Aged Care Provider Portal (ACPP) icon
BookletBooklets
eLearningeLearning
InfographicsInfographics
SimulationsSimulations
On 1 November 2025, Support at Home replaced the Home Care Packages program. This page will be updated as new and revised education resources become available.
Support at Home program resources are also available on the Department of Health, Disability and Ageing website.
CSV files for Support at Home are available here.
Booklets

eLearning
Register Support at Home events
Register Support at Home events

This module provides information supporting the registering of Support at Home events through the Aged Care Provider Portal (ACPP).

Submit a Support at Home claim
Submit a Support at Home claim

This module provides information on how to submit a Support at Home claim through the Aged Care Provider Portal (ACPP).

View and manage Support at Home budgets
View and manage Support at Home budgets

This module provides information on how to view and manage Support at Home budgets through the Aged Care Provider Portal (ACPP) including current and historical care management budgets and care recipient budgets.


Infographics

Simulations
Support at Home claims: Submit invoice items
Support at Home claims: Submit invoice items

This video will run for approximately 7 minutes.

Support at Home claims: Finalise the claim
Support at Home claims: Finalise the claim

This video will run for approximately 4 minutes.

Support at Home budgets and payments: View budgets
Support at Home budgets and payments: View budgets

This simulation will run for approximately 4 minutes.

Support at Home budgets and payments: View payments
Support at Home budgets and payments: View payments

This simulation will run for approximately 3 minutes.