Aged Care Provider Portal (ACPP)

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The Account Summary screen has been updated to include additional information to help providers reconcile claims and payments. The Held over balance column now displays a running total that reconciles all positive and negative transactions within the selected date range.

Booklets

Support at Home Payment details: How to read and reconcile

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eLearning

Register Support at Home events

This module provides information supporting the registering of Support at Home events through the Aged Care Provider Portal (ACPP).

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Submit a Support at Home claim

This module provides information on how to submit a Support at Home claim through the Aged Care Provider Portal (ACPP).

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View and manage Support at Home budgets

This module provides information on how to view and manage Support at Home budgets through the Aged Care Provider Portal (ACPP) including current and historical care management budgets and care recipient budgets.

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