Health Professional Online Services (HPOS)

eLearning

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Form upload
Form upload

This module provides information to help health professionals submit forms in HPOS using the Form upload function.

HPOS features
HPOS Overview

This module provides you with information on the features available in HPOS.

HPOS features
HPOS features

This module provides you with an introduction to the features avaliable in HPOS.

HPOS features
How to set up HPOS access as an individual

This module provides information on the steps required to set up your access to HPOS as an individual.

Centrelink Forms
Centrelink Forms

This module will help health professionals complete and submit medical forms in HPOS to update patient Centrelink records.

Using HPOS Messages
Using HPOS Messages

This module provides a guide to help health professionals use HPOS Messages.

Link your healthcare identifiers
Link your healthcare identifiers

Link your healthcare identifiers to your Provider Digital Access account (PRODA) so you can access HPOS functions.

Managing delegations
Managing delegations

This module provides information on managing delegations in HPOS.

Submitting Medicare Patient Claim Webclaims
Submitting Medicare Patient Claim Webclaims

This module provides a guide to help health professionals submit Medicare patient claims digitally for real time assessment through HPOS.

Submitting Medicare Bulk Bill Webclaims
Submitting Medicare Bulk Bill Webclaims

This module provides a guide to help health professionals submit Medicare bulk bill claims electronically for real time assessment through HPOS.

Submitting DVA Webclaims
Submitting DVA Webclaims

This module provides a guide to help health professionals manage claims and payments for Department of Veterans' Affairs (DVA) programs through HPOS.

Find a Patient
Find a Patient

This module provides a guide to using HPOS to verify patient Medicare details.

View DVA CVC reports
View DVA CVC reports

Learn how to use HPOS to view Patient Treatment Reports and Provider Summary Reports for the Department of Veterans' Affairs Coordinated Veterans' Care (DVA CVC) program.

Viewing a patient's care plan history
Viewing a patient's care plan history

This module contains information on how to view your patient's care plan history for the last 12 months in HPOS. Your patient's care plan is recorded against their Medicare record.

Using the MBS items online checker in HPOS
Using the MBS items online checker in HPOS

Learn how to use the MBS items online checker in HPOS to confirm patient and claim eligibility.

How to manage your details in HPOS
How to manage your details in HPOS

This module contains information on how to view and manage your personal and professional details in HPOS.

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Linking an Organisation in PRODA to HPOS
Linking an Organisation in PRODA to HPOS

Module 1 of 4 - information needed to join the Organisation Register.

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Creating an Organisation Record
Creating an Organisation Record

Module 2 of 4 - information needed to join the Organisation Register.

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Creating an Organisation Site Record
Creating an Organisation Site Record

Module 3 of 4 - information needed to join the Organisation Register.

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Linking a Subsidiary Organisation in PRODA to an Organisation Site Record
Linking a Subsidiary Organisation in PRODA to an Organisation Site Record

Module 4 of 4 - information needed to join the Organisation Register if you have Subsidiary Organisations.