GP Chronic Condition Management Plans

 

MBSM12          July 2025

 

This module provides an understanding of your obligations to comply with standard work practices and maintain a sound working knowledge of the requirement of the Medical Benefits Schedule (MBS) relating to GP Chronic Condition Management Plans. 

 

Table of Contents

Learning objectives

What is a GPCCMP

Providers of GPCCMPs

GPCCMP requirements

GPCCMP review (item 967, 393, 92030 or  92061)

General assistance in preparing or reviewing a GPCCMP

Claiming limits for plan and review services

Multidisciplinary teams

Access to MBS allied health services

Individual and group allied health services

Additional resources

Additional information

 

Learning objectives

By the end of this module, you will understand:

·           what a GP Chronic Condition Management Plan (GPCCMP) is

·           which patients are eligible for a GPCCMP

·           the steps involved in preparing a GPCCMP

·           the specific MBS item numbers associated with a GPCCMP, and the documentation required for accurate billing

·           the GPCCMP requirements and claiming limits

·           your role in initiating multidisciplinary care, including referring to MBS funded allied health services

·           the assistance that practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers can provide for GPCCMP services.

 

For the purpose of this module the term:

·         General Practitioner (GP) is used for a Medical Practitioner who either holds:

·         specialist registration in the specialty of General Practitioner with the Australian Health Practitioner Regulation Agency (Ahpra), or

·         general registration as a GP on the Vocational Register.

·         Prescribed Medical Practitioner (PMP) is a Medical Practitioner who is not a GP, Specialist, or Consultant Physician.

·         Specialist is used to mean a Medical Practitioner in a specialty other than general practice.

 

What is a GPCCMP

A GPCCMP allows you to collaboratively develop and periodically review structured plans for patients with a chronic or terminal medical condition. The MBS items allow you to work with your patients to set:

         the goals for the treatment/management of their condition,

         roles and responsibilities, and

         a structured plan for their care.

A range of MBS-supported multidisciplinary services may be available to patients with a GPCCMP, where those services are consistent with the plan.

A GPCCMP is available to:

·         patients in the community

·         private in-patients (including private in-patients who are residents of a Residential Aged Care Facility (RACF) who are being discharged from hospital.

A GPCCMP isn’t available to:

·         public in-patients being discharged from hospital

·         care recipients in a RACF.

In considering the need for a structured plan, GPs and PMP need to ensure the service is clinically relevant, which is a requirement of the Health Insurance Act 1973.

Chronic medical condition

A chronic condition is a medical condition that has been (or is likely to be) present for at least 6 months, or is terminal.

There is no list of eligible conditions. It is up to your clinical judgment to determine whether an individual patient with a chronic condition would benefit from a structured plan for the management of their condition.

 

Providers of GPCCMPs

GPCCMPs can be claimed by GPs and PMPs, but not by a Specialist or Consultant Physician.

The term, GP in GP Chronic Condition Management Plan is used as a generic reference to Medical Practitioners able to claim these items.

GPCCMPs should be provided by the patient’s usual Medical Practitioner.

Patients registered under MyMedicare must access GP chronic condition management services through the practice where they are registered.

Patients that are not registered through MyMedicare can access the services through their usual Medical Practitioner.

Usual Medical Practitioner

The patient’s usual Medical Practitioner means the GP or PMP who, or is located at a medical practice, that:

·         has provided the majority of care to the patient over the previous 12 months, and/ or

·         is likely to be providing the majority of care to the patient over the next 12 months.

The term usual Medical Practitioner wouldn’t generally apply to a practice that provides only one specific chronic condition management service. 

 

GPCCMP requirements

Before proceeding with a GPCCMP or GPCCMP review, you must make sure that:

·         the steps involved in providing the service have been explained to your patient and to your patient’s carer (if appropriate and with your patient’s permission)

·         your patient’s agreement to proceed is recorded.

The following steps are all GPCCMP requirements for claiming item 965, 392, 92029 or 93060.

1.      Assess the patient

Assess your patient to identify and, or confirm their health care needs, health problems and conditions.

2.      Agree on goals

Develop health and lifestyle goals with your patient.

3.      Patient actions

Identify actions to be taken by your patient.

4.      Identify and arrange treatment and services

Identify treatment and services for your patient and describe the treatments or services you will refer them for and their purpose.

5.      Prepare written plan

Comprehensively outline each of the previous steps and specify a date to review the plan.

6.      Obtain Consent

Seek and record your patient’s consent to share relevant information and parts of the plan with members of the multidisciplinary team.

7.      Offer copy of GPCCMP to patient

A copy must be offered to your patient and or (with the permission from your patient) to your patient’s carer, if appropriate. A copy must be added to your patient’s medical records.

 

GPCCMP review (item 967, 393, 92030 or 92061)

From 1 July 2025, GPCCMP review items 967, 393, 92030, 92061 are for patients who have a current GPCCMP (item 965, 392, 92029 and 93060) in place and who will benefit from a review of their GPCCMP.

A review is the principal mechanism for making sure that the GPCCMP and the management of your patient’s chronic condition is still appropriate.

A benefit isn’t claimable, and an account shouldn’t be rendered until all components of the GPCCMP review service have been provided.

The steps in reviewing a GPCCMP must include:

1.      explaining the steps involved in reviewing the GPCCMP with your patient and/or your patient’s carer (where appropriate and with your patient’s permission) and recording your patient’s agreement to proceed

2.      reviewing all matters set out in the plan and making required amendments, including reviewing information provided by members of the multidisciplinary team and the progress made towards meeting goals

3.      adding a new review date

4.      obtaining and recording your patient’s consent to share relevant information with members of the multidisciplinary team

5.   offering a copy of the reviewed GPCCMP to your patient and or your patient’s carer (where appropriate and with your patient’s permission)

6.   adding a copy of the amended document to your patient’s records.

 

General assistance in preparing or reviewing a GPCCMP

A practice nurse, Aboriginal Health Worker, or Aboriginal and Torres Strait Islander Health Practitioner can assist you in preparing or reviewing a GPCCMP as long as it’s accepted medical practice and under your supervision. You must be comfortable the assisting health worker has the right skills, expertise and training.

 This can include assistance with:

·         assessing the patient,

·         identifying patient needs,

·         arranging necessary services.

Ongoing monitoring and support for patients already under a GPCCMP may also involve these health professionals, and services can be claimed under items such as 10997 (face-to-face), 93201 (video), or 93203 (phone), provided they align with the plan’s management goals and are conducted under your direction.

Assistance in development of GPCCMP

Items 10997, 93201 and 93203 may not be claimed for assistance by a practice nurse or Aboriginal and Torres Strait Islander Health Practitioner in the development of a GPCCMP (item 392, 965, 92029 or 92060).

The assistance is provided on behalf of the Medical Practitioner and not as a separate Medicare service. Item 10997, 93201 or 93203 can only be claimed where your patient already has an existing GPCCMP in place.

 

Item description example – item 10997

Group M12, Services provided by a practice nurse or Aboriginal and Torres Strait Islander Health Practitioner on behalf of a Medical Practitioner

Subgroup 3, Services provided by a practice nurse or Aboriginal and Torres Strait Islander Health Practitioner on behalf of a Medical Practitioner

Service provided to a person with a chronic condition by a practice nurse or an Aboriginal and Torres Strait Islander Health Practitioner if:

a)        the service is provided on behalf of and under the supervision of a Medical Practitioner, and

b)        the person isn’t an admitted patient of a hospital, and

c)        the person has a GP Chronic Condition Management Plan, or Multidisciplinary Care Plan in place, and

d)        the service is consistent with the GP Chronic Condition Management Plan, or Multidisciplinary Care Plan

to a maximum of 5 services per patient in a calendar year.

 

Claiming limits for plan and review services

GPCCMP (item 965, 392, 92029 or 92060)

There is a minimum claiming interval of 12 months for a GPCCMP.

A Medicare benefit won’t be paid within 3 months of item 231, 232, 729, 731, 92026, 92027, 92028, 92057, or 92058 other than in exceptional circumstances, such as repeated discharges from hospital.

GPCCMP review (item 967, 393, 92030 or 92061)

There is a minimum claiming interval of 3 months.

MBS definition of exceptional circumstances

Provision for claims to be made earlier than these minimum intervals are in place for exceptional circumstances.

Exceptional circumstances apply where there has been a significant change in the patient’s clinical condition or care circumstances that require a new GPCCMP or GPCCMP review service to be developed rather than amending the existing GPCCMP.

Where a service is provided in exceptional circumstances, your patient’s invoice/account or Medicare voucher (assignment of benefit form) should be annotated or text included for online claims, to indicate the reason why the service was required earlier than the minimum time interval for the relevant item.

The annotation or text included for online claims should be factual, for example:

·         exceptional circumstances

·         significant change in clinical conditions.

Adequate and contemporaneous clinical notes should be recorded in your patient’s file at the time of consultation outlining the need for the GPCCMP or GPCCMP review service to be provided within the minimum time interval.

 

Multidisciplinary teams

Under a GPCCMP, your patient can be referred to member of a multidisciplinary team for management of their chronic condition:

A multidisciplinary team includes:

·         the patient’s usual Medical Practitioner

·         other collaborating health or care providers.

 

Each person in the team must provide a different type of ongoing treatment or service. Not all members need to be Medicare eligible health professionals.

Your patient’s informal or family carer isn’t counted as part of this team.

The GPCCMP should set out the multidisciplinary services that your patient will be referred to. There is no requirement for a provider to agree to accept the referral prior to the plan/review being finalised. Activities or services not covered by the MBS can be included in your patients GPCCMP, but patients must be informed when such services are part of their care.

For example

Your patient has type-2 diabetes and osteoarthritis, you develop a GPCCMP for ongoing care with an Exercise Physiologist and a Dietitian – both covered under the MBS.

As part of your patient’s broader health goals, they are also interested in attending hydrotherapy classes run by a local physiotherapy clinic. You know the clinic doesn’t offer MBS-rebatable sessions, and the classes are privately billed. You include the hydrotherapy in your patients GPCCMP because it aligns well with their health goals. While it’s not funded under the MBS, you explain this clearly to your patient. This ensures transparency and supports shared decision-making. 

 

Examples of people who may be part of a multidisciplinary team include but aren’t limited to those listed below. These may differ depending on your patient’s care needs.

         Aboriginal Health Workers

         Aboriginal and Torres Strait Islander Health Practitioners

         Asthma Educators

         Audiologists

         Dental Therapists

         Dentists

         Diabetes Educators

         Dietitians

         home and community service providers, or care organisers, such as:

o   education providers

o   Meals on Wheels providers

o   personal care workers, who’re paid to provide care services

o   probation officers

         Mental Health Workers

         Nurse Practitioners

         Occupational Therapists

         Optometrists

         Orthopedists

         Orthoptists

         Orthotists

         Prosthetists

         Pharmacists

         Physiotherapists

         Podiatrists

         Psychologists

         Registered Nurses

         Social Workers

         Speech Pathologists.

 

Access to MBS allied health services

Medicare benefits are available for certain services provided by eligible Allied Health Professionals to people with chronic or terminal conditions who are being managed by a Medical Practitioner using the Chronic Condition Management (CCM) Medicare items.

The allied health services must be recommended in your patient’s plan.

Patients being managed under the prerequisite CCM items may be eligible for:

         5 individual allied health services per calendar year items,10950 to 10970 (excluding 10955, 10957 and 10959, 93000 and 93013); and

         one patient suitability assessment for allied health group services for the management of type 2 diabetes, items 81100, 81110, 81120, 93284 and 93286,

         8 group allied health services for people with type 2 diabetes per calendar year, items 81100, 81105, 81115, 81125 and 93285.

If your patient is of Aboriginal or Torres Strait Islander descent, they may be eligible for 10 individual allied health services per calendar year (items 81300 to 81360, 93048 and 93061). For more information refer to Indigenous health assessments eLearning module.

Definitions of individual and group allied health services are explained in more detail below.

 

Individual and group allied health services

Individual allied health services

To be eligible for these individual allied health services, your patient must have one of the following in place a:

·         GPCCMP - item 965, 392, 92029, 93060 or review item 967, 393, 92030, 92061; or 

·         multidisciplinary care plan prepared for them by the RACF (item 232, 731, 92027 or 92058) for patients who are permanent residents of a RACF (their Medical Practitioner must have contributed to, or contributed to a review of the multidisciplinary care plan); or

·         Health Care Home shared care plan.

 

Group allied health services for people with type 2 diabetes

To be eligible for these group allied health services, your patient must have one of the following in place a:

·         GPCCMP - item 965, 392, 92029, 93060, 229, 721, 92024 or 92055 (or review item 967, 393, 92030, 92061, 233, 732, 92028 or 92059 for a review of a GPCCMP); or

·         multidisciplinary care plan prepared for them by the RACF (item 232, 731, 92027 or 92058) for patients who are permanent residents of a RACF (their Medical Practitioner must have contributed to, or contributed to a review of the multidisciplinary care plan); or

·         Health Care Home shared care plan.

Generally, patients of a RACF rely on the facility for assistance to manage their type 2 diabetes. Therefore, the resident may not need to be referred for group allied health services under these items, as the self-management approach offered in group services may not be appropriate.

Unlike the individual allied health services under items 10950 to 10970, 93000 and 93013, there’s no additional requirement for a GPCCMP (item 965, 392, 92029, 93060) in order for your patient to be referred for group allied health services.

 

Additional resources

Use the MBS items online checker to check eligibility. Alternatively, you can call Medicare provider enquiries to check eligibility for MBS items that you intend to use.

Follow this link for an Access to Mental Health Services for eligible Medical Practitioners  eLearning module transcript.

Follow this link for a Benefits to using HPOS Infographic.

Follow this link for an MBS items online checker Simulation. 

Follow this link for a View patient care plan history in HPOS Simulation. 

Follow this link for a  GP Chronic Condition Management Plan (GPCCMP) Referred Allied Health Services Infographic.

Follow this link for a Multidisciplinary Case Conferences eLearning module.

Follow this link for an Indigenous health assessments eLearning module.

Follow this link for an MBS items online checker Infographic.

Follow this link for a View patient care plan history in HPOS Infographic

Follow this link for an Eligibility for mental health treatment services Infographic.

 

Additional information

Additional Medicare Benefits Schedule education resources including eLearning modules, Infographics and Simulations are available from the Medicare Benefits Schedule tile on the Health Professional Education Resources website.

Glossary

Ahpra                      Australian Health Practitioner Regulation Agency

CCM                       Chronic Condition Management

GP                          General Practitioner

GPCCMP               GP Chronic Condition Management Plan

HPOS                      Health Professional Online Services

MBS                       Medicare Benefits Schedule

PMP                      Prescribed Medical Practitioner

RACF                     Residential Aged Care Facility

 

Relevant links

Health Insurance Act 1973

MBS items online checker in HPOS

Benefits to using HPOS Infographic

MBS items online checker Simulation

View patient care plan history in HPOS Simulation

GP Chronic Condition Management Plan (GPCCMP) Referred Allied Health Services Infographic

Indigenous health assessments eLearning module

MBS items online checker Infographic

View patient care plan history in HPOS Infographic

Eligibility for mental health treatment services Infographic

Multidisciplinary Case Conferences eLearning module

Access to Mental Health Services for eligible Medical Practitioners eLearning module

 

Feedback

To provide feedback or suggestions on this content, please email us at MEDICARE.EDUCATION@servicesaustralia.gov.au and quote the resource code in your subject line.

 

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