Aged Care Provider Portal (ACPP)

Simulations
Aged Care Provider Portal (ACPP) icon
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The Aged Care Provider Portal (ACPP) Navigation basics and key features
Navigation basics and key features

This simulation will run for approximately 2 minutes.

The Aged Care Provider Portal (ACPP) Navigating your monthly claim
Navigate your monthly claim

This simulation will run for approximately 1 minute.

Navigate your payment statement
Navigate your payment statement

This simulation will run for approximately 3 minutes.

Find and view events
Find and view events

This simulation will run for approximately 3 minutes.

Find and view care recipients
Find and view care recipients

This simulation will run for approximately 3 minutes.

Register an individual PRODA account and link that account to the Aged Care Provider Portal
Register an individual PRODA account and link that account to the Aged Care Provider Portal

This simulation will run for approximately 3 minutes.

Support at Home claims: Submit invoice items
Support at Home claims: Submit invoice items

This video will run for approximately 7 minutes.

Support at Home claims: Finalise the claim
Support at Home claims: Finalise the claim

This video will run for approximately 4 minutes.

Support at Home budgets and payments: View budgets
Support at Home budgets and payments: View budgets

This simulation will run for approximately 4 minutes.

Support at Home budgets and payments: View payments
Support at Home budgets and payments: View payments

This simulation will run for approximately 3 minutes.

Key changes to Home Care claiming as part of Improved Payment Arrangements (IPA)
Key changes to Home Care claiming as part of Improved Payment Arrangements (IPA)

This video will run for approximately 2 minutes.

Aged Care Provider Portal (ACPP) Completing a Home Care claim: Submit Home Care invoice amounts
Aged Care Provider Portal (ACPP) Completing a Home Care claim: Submit Home Care invoice amounts

This simulation will run for approximately 3 minutes.

Aged Care Provider Portal (ACPP) Completing a Home Care claim: Report Commonwealth unspent amounts
Aged Care Provider Portal (ACPP) Completing a Home Care claim: Report Commonwealth unspent amounts

This simulation will run for approximately 3 minutes.

Aged Care Provider Portal (ACPP) Completing a Home Care claim: Finalise the claim
Aged Care Provider Portal (ACPP) Completing a Home Care claim: Finalise the claim

This simulation will run for approximately 4 minutes.

The Aged Care Provider Portal (ACPP) Navigation basics and key features
The Aged Care Provider Portal (ACPP) Navigation basics and key features (pre- 1 Nov 2025)

This simulation will run for approximately 2 minutes.

The Aged Care Provider Portal (ACPP) Navigating your monthly claim
The Aged Care Provider Portal (ACPP) Navigating your monthly claim (pre- 1 Nov 2025)

This simulation will run for approximately 1 minute.

The Aged Care Provider Portal (ACPP) Navigate your payment statement
The Aged Care Provider Portal (ACPP) Navigate your payment statement (pre- 1 Nov 2025)

This simulation will run for approximately 2 minutes.

The Aged Care Provider Portal (ACPP) Finding and viewing events
The Aged Care Provider Portal (ACPP) Finding and viewing events (pre- 1 Nov 2025)

This simulation will run for approximately 3 minutes.

Aged Care Provider Portal (ACPP) Finding and viewing care recipients
The Aged Care Provider Portal (ACPP) Finding and viewing care recipients (pre- 1 Nov 2025)

This simulation will run for approximately 3 minutes.