Aged Care Provider Portal (ACPP)

Access and link to the Aged Care Provider Portal (ACPP)

This simulation will run for approximately 2 minutes.

Navigation basics and key features

This simulation will run for approximately 2 minutes.

Navigate your monthly claim

This simulation will run for approximately 1 minute.

Navigate your payment statement

This simulation will run for approximately 3 minutes.

Find and view events

This simulation will run for approximately 3 minutes.

Find and view care recipients

This simulation will run for approximately 3 minutes.

Support at Home claims: Submit invoice items

This video will run for approximately 7 minutes.

Support at Home claims: Claim submitted invoices

This video will run for approximately 3 minutes.

Support at Home budgets and payments: View budgets

This simulation will run for approximately 4 minutes.

Support at Home budgets and payments: View payments

This simulation will run for approximately 3 minutes.

Key changes to Home Care claiming as part of Improved Payment Arrangements (IPA)

This video will run for approximately 2 minutes.

Aged Care Provider Portal (ACPP) Completing a Home Care claim: Submit Home Care invoice amounts

This simulation will run for approximately 3 minutes.

Aged Care Provider Portal (ACPP) Completing a Home Care claim: Report Commonwealth unspent amounts

This simulation will run for approximately 3 minutes.

Aged Care Provider Portal (ACPP) Completing a Home Care claim: Finalise the claim

This simulation will run for approximately 4 minutes.

The Aged Care Provider Portal (ACPP) Navigation basics and key features (pre- 1 Nov 2025)

This simulation will run for approximately 2 minutes.

The Aged Care Provider Portal (ACPP) Navigating your monthly claim (pre- 1 Nov 2025)

This simulation will run for approximately 1 minute.

The Aged Care Provider Portal (ACPP) Navigate your payment statement (pre- 1 Nov 2025)

This simulation will run for approximately 2 minutes.

The Aged Care Provider Portal (ACPP) Finding and viewing events (pre- 1 Nov 2025)

This simulation will run for approximately 3 minutes.

The Aged Care Provider Portal (ACPP) Finding and viewing care recipients (pre- 1 Nov 2025)

This simulation will run for approximately 3 minutes.